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A fresh approach to tourism

Capstone is an innovative Hotel Management and Tourism Sales & Distribution company that has over 40 years’ experience and the operational knowledge to manage or represent your hotel or tourism business.

Traditional management companies focus on brand awareness and reputation, at Capstone we also focus on service standards and profitability.  We are proudly 100% New Zealand owned and operated, managing and representing hotels, resorts and tourism businesses throughout New Zealand.  Our undertaking and core value is to provide quality, profit focused, transparent business accountability.

Full Management services for your Hotels or Resorts

Our hotel management team will take over the daily management of your hotel operations and assist you with a profitable strategic approach to building your business for the long term.  Getting the best from a property and growing a long term successful operation takes an honest partnership between owners and management. We have owned and operated hotels and wider tourism ventures, so understanding this key to success is ingrained in our approach to business. 

Sales & Distribution

We manage the day to day sales and distribution of your business to grow sales. With extensive revenue management and distribution experience, the team at Capstone will maximise revenue potential for your business and increase your bottom line by implementing our best practices and proven techniques, while still providing an excellent customer experience for domestic and international guests.

Consultation projects

From reservation system implementation, channel management integration to Qualmark assessment support or a full review of your businesses marketing; engaging Capstone in a consulting capacity may take many forms. If you’ve got a one off project that you need help with contact us today.

High quality visitor experiences, iconic New Zealand scenery in stunning locations and exceptional food and beverage are all prominent features in Capstone’s portfolio. Let’s think outside the square, together.

 To chat with us about what we can do for your business contact us today.

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Clare Davies

Managing Director


Nicole Garthwaite for web

Nicole Garthwaite

Operations Manager


Emma Burnaby for web

Emma Burnaby

Finance Manager


Nona Jackson for web

Nona Jackson

Director of Sales & Marketing


Ali 1 bw

Ali Hampton

Sales & Marketing Manager (Northern hemisphere)


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Nicola Palmer

Accounts Adminitrator


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